Trust & Safety
Highly Vetted Certified Service Providers
We review every application and do detailed background checks prior to approval to our marketplace.
We require transparency in pricing from all service providers presented on our platform.
All of our service providers follow our standard SLAs in order to ensure a great customer experience.
High-quality Service
Complex regulations and lacking transparency across fast growth markets present customers with excessive risk in vendor selection. We carefully qualify every service provider before on-boarding them onto the platform, and leverage an intuitive data matching model to ensure we’re connecting customers with suppliers who are best suited to meet their needs.
We are involved from start to finish
We obsess over customer success. Every supplier on the platform agrees to our SLAs, and we shadow the progress of every deal to ensure the best possible experience for all parties involved. Our dedicated customer success team is equipped with proprietary technology to quickly and securely resolve any delays, disputes, and always keep projects on track.
Make payments securely and easily
Greenhouse’s full-service billing platform allows both clients and service providers to securely handle fees and payments. Our secure payment management system is integrated with Stripe, PayPal, and features Escrow to further ensure our client’s safety and successful project delivery.
Your protection and privacy is our highest priority
We use end to end encryption for files, databases, backups, and every page on our site to protect your information.
Your communication with the other party uses SSL/TLS/HTTPS connections that provide you the best layer of security and privacy.
We have implemented 2-factor authentication at both sites in order to ensure your data is accessible by the right person only.
Contact Us
Do you have a question or need to report a safety issue? We’re here to help.
